Privacy Policy

Privacy Policy for The Patio Garden

The Patio Garden (“we”, “us”, or “our”) values your privacy.  We are committed to respecting your privacy.  We have developed this Privacy Policy (this “Privacy Policy”) to describe how we may collect information about you as a website visitor or customer through your interactions with us on our website www.thepatiogarden.com (the “Site”), how we collect the information, how we use the information that we collect, and how and under what circumstances we disclose that information.

By accessing or using our website, you consent to the practices described in this policy.

IF YOU DO NOT AGREE WITH THE USES OF INFORMATION DESCRIBED IN THIS PRIVACY POLICY, THEN PLEASE DO NOT USE THE SITE OR SUBMIT INFORMATION TO US.

This Site is operated by us from the United States and is designed for and intended only for users from the United States.

1. Information We Collect

We collect both personal and non-personal information to provide you with a better experience. The types of data we collect include:

  • Personal Information: This includes your name, email address, billing and shipping addresses, payment details, and phone number. We collect this information when you make a purchase, sign up for updates, or interact with us in other ways.

  • Non-Personal Information: This includes technical data such as your IP address, browser type, site usage, and other similar information. We use cookies and other tracking technologies to improve the functionality and performance of our website.

2. How We Use Your Information

We use the information we collect to enhance your experience and provide you with the best possible service. This includes:

  • Order Processing: To process, fulfill, and track your orders, as well as manage payment transactions.

  • Customer Support: To respond to your inquiries, assist with any issues, and provide support when needed.

  • Marketing Communications: With your consent, we may send you promotional offers, updates, and other marketing communications. You can unsubscribe from these communications at any time.

  • Website Improvement: We analyze user data to better understand preferences and improve our website’s functionality.

3. Sharing Your Information

Your privacy is of the utmost importance to us. We do not sell or rent your personal information. However, we may share your data in the following situations:

  • Service Providers: We may share information with trusted third-party providers (such as payment processors and shipping companies) who help us operate our website and fulfill your orders.

  • Legal Obligations: We may disclose your information if required by law or to protect our legal rights and safety.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to personalize your experience and optimize site performance. These tools allow us to remember your preferences and help keep items in your shopping cart. You can manage or disable cookies through your browser settings, but please note that this may affect some features of our website.

5. Data Security

At The Patio Garden, we prioritize the security of your personal data. We implement industry-standard security measures, including SSL encryption and secure payment gateways, to protect your information. While we strive to maintain high levels of security, no method of data transmission over the internet is completely secure.

6. Third-Party Links

Our website may contain links to third-party sites. These external websites operate independently of us and may have their own privacy policies. We encourage you to review these policies before providing any personal information, as we are not responsible for their practices.

7. Your Rights and Choices

You have control over your personal information, including:

  • Access and Correction: You may request access to your personal data and correct any inaccuracies.

  • Opt-Out: You may unsubscribe from marketing emails by following the opt-out instructions in those communications.

  • Data Deletion: You can request the deletion of your personal data, subject to any legal or contractual obligations.

8. Additional Protections for Children

The Patio Garden is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal data from a child, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we encourage you to review this policy regularly. Your continued use of the website indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please feel free to contact us:

Last updated: January 1st, 2025